At new casino, your personal data belongs to you. This privacy policy explains exactly what we collect, why we collect it, how we use it, and the rights you have over your own information as a player in Bangladesh.
Six core commitments new casino makes to every player in Bangladesh regarding their personal data.
Every piece of data you share with new casino — from your registration details to your payment information — is protected with 256-bit SSL encryption. This means your data is unreadable to anyone who might intercept it in transit. We apply the same encryption standard used by major banks across Bangladesh and globally.
New casino will never sell, rent, or trade your personal data to third-party marketers. Your information is used only to operate your account, process payments, and improve your experience on the platform. We share data with third parties only where required by law or for essential services like payment processing and identity verification.
New casino collects only the data we genuinely need to operate your account and comply with legal requirements. We don't collect data for the sake of it. If a piece of information isn't necessary for your account or required by regulation, we don't ask for it. This principle of data minimisation is central to how new casino handles privacy.
Access to player data at new casino is restricted on a strict need-to-know basis. Only team members who require access to your data to perform their job — such as support agents handling your query or compliance staff conducting verification — can view your personal information. All access is logged and audited regularly.
New casino does not keep your data indefinitely. We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, your data is securely deleted or anonymised. You can request early deletion of your data subject to legal obligations.
New casino respects your right to access, correct, and delete your personal data. You can request a copy of all data we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated data. These requests are handled by our support team within 30 days of receipt.
As a new casino player, you have clear rights over your personal data. Here's what you can request at any time.
Request a full copy of all personal data new casino holds about you. We'll provide it within 30 days of your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.
Request deletion of your personal data. We'll action this where no legal obligation requires us to retain it.
You can ask new casino to restrict how we process your data while a correction or deletion request is being reviewed.
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Object to new casino processing your data for direct marketing purposes. We'll stop immediately upon receiving your request.
New casino is committed to protecting the privacy of every player. This policy applies to all personal data collected through the new casino website, mobile app, and any related services. Please read it carefully before registering.
This Privacy Policy describes how New Casino ("new casino", "we", "us", "our") collects, uses, stores, and protects the personal data of players ("you", "your") who access and use the new casino platform, including the website at new-casino.club and any associated mobile applications.
New casino takes privacy seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that trust as a responsibility. This policy is written in plain language so you can understand exactly what happens to your data — no legal jargon designed to confuse.
By registering an account at new casino or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
New casino collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Account registration and age verification |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security monitoring and fraud prevention |
| Usage Data | Games played, bet amounts, session duration, login times | Platform improvement and responsible gaming |
| Verification Data | National ID copy, selfie, proof of address | KYC compliance and withdrawal verification |
New casino does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law.
New casino collects personal data through the following means:
New casino never purchases personal data from data brokers or marketing list providers. All data we hold about you comes directly from your interactions with our platform or from essential service providers.
New casino uses your personal data for the following purposes:
New casino will never use your personal data for any purpose not listed above without first obtaining your explicit consent.
New casino processes your personal data on the following legal grounds:
New casino shares personal data only in the following limited circumstances:
New casino does not sell, rent, or share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. This is an absolute commitment, not a policy subject to exceptions.
New casino uses cookies and similar tracking technologies to operate the platform and improve your experience. Here is what we use and why:
New casino does not use third-party advertising cookies or tracking pixels that share your data with external advertising networks. You can manage cookie preferences through your browser settings at any time.
New casino retains personal data for the following periods:
Once the applicable retention period expires, new casino securely deletes or anonymises your personal data. You may request early deletion of data that is not subject to a legal retention requirement by contacting our support team.
New casino implements robust technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Our security measures include:
In the event of a data breach that poses a risk to your rights and freedoms, new casino will notify affected players within 72 hours of becoming aware of the breach, and will take immediate steps to contain and remediate the incident.
While new casino takes every reasonable precaution to protect your data, no system is completely immune to security risks. We encourage you to use a strong, unique password for your new casino account and to enable any available two-factor authentication options.
To exercise any of your data rights — access, correction, deletion, restriction, portability, or objection — contact the new casino support team at [email protected] with the subject line "Data Rights Request".
Please include the following in your request:
New casino will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your data rights, unless requests are manifestly unfounded or excessive.
New casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data.
If you believe a minor has registered at new casino, please contact our support team immediately at [email protected] so we can investigate and take appropriate action.
New casino may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Continued use of new casino after any update constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way new casino handles your personal data, please get in touch:
New casino is committed to resolving all privacy-related concerns fairly and promptly. If you are not satisfied with our response, you have the right to escalate your complaint by emailing us with the subject line "Formal Privacy Complaint".
Your data is safe, your privacy is protected, and your gaming experience is fair. Join hundreds of thousands of players across Bangladesh who trust new casino every day.